Frequently Asked Questions
Everything. Elixir no. 1 is pH-balanced at 5.0 and layers seamlessly with vitamin C, retinoids (including Retin-A), moisturizer, and sunscreen. Morning routine: vitamin C, Elixir no. 1, moisturizer, SPF. Evening routine: Retin-A (optional), Elixir no. 1, moisturizer.
Yes. Elixir no. 1 is vegan, cruelty-free, and free from parabens, sulfates, and synthetic fragrance. Formulated to a higher standard using non-toxic ingredients that prioritize long-term skin health.
All ingredients in Elixir no. 1 are considered pregnancy safe, including Bakuchiol — a plant-based retinol alternative that delivers firming and collagen-supporting benefits without the risks associated with retinol during pregnancy. We always recommend consulting your healthcare provider before starting any new skincare product.
Bakuchiol is a plant-based retinol alternative that supports collagen production, firms the skin, and smooths texture — without the irritation, dryness, or sun sensitivity that retinol can cause. Safe for sensitive skin, pregnancy-safe, and effective for AM and PM use.
A pH of 5.0 is skin-neutral — perfectly aligned with your skin's natural acid mantle. This balance keeps your barrier healthy, calm, and hydrated, while helping active ingredients like niacinamide and bakuchiol perform at their best.
Elixir no. 1 is 40mL — 33% larger than standard serum sizes. With twice-daily AM and PM use, one bottle lasts approximately two months. With once-daily use, approximately four months.
All Holy Grail formulas are crafted in the USA with globally sourced, science-backed ingredients.
Yes. The glass bottle is built to last, and refills come in a pouch with a pour spout, so there’s no funnel and no mess. You get the same serum with over 90% less packaging.
Glass is refillable, recyclable, and preserves formula integrity better than plastic. The bottles are designed to be beautiful enough to stay on your vanity permanently. We call it heirloom sustainability.
Log in to your account at holygrailskinco.com to manage your subscription. You can skip, pause, reschedule, or cancel anytime — no phone calls, no friction.
Yes. Unopened products may be returned within 30 days of purchase. Contact hello@holygrailskinco.com for assistance.
Currently shipping within the US only. International expansion is coming — sign up for the newsletter at holygrailskinco.com to be notified when your region is available.
We believe beautiful things can do beautiful things. That's why we're proud to support the Bettie Brand Mothers' Empowerment Fund, a Georgia-based 501(c)(3) nonprofit helping women build brighter, more independent futures.
Through its Spirit Awards, Bettie Brand provides financial assistance to women pursuing education, career opportunities, and greater independence.
Each Giving Tuesday, we're proud to make a contribution in support of their mission. Because beauty should make a difference beyond the mirror.
Elixir no. 1 is a multitasking AM/PM serum that replaces multiple products in one step. It combines brightening (niacinamide), firming (bakuchiol), deep hydration (beta-glucan), collagen support (Matrixyl 3000 + Tripeptide-29 peptides), antioxidant defense (CoQ10, edelweiss, green tea), and microbiome support (probiotics) in a single pH-balanced formula. Recognized by Atlanta Magazine as a Best New Skincare Innovation.
Yes. Elixir no. 1 was formulated with sensitive skin in mind. We use Bakuchiol instead of retinol specifically because it delivers the same firming and collagen-supporting results without the irritation, redness, or peeling that retinol can cause. The formula is free from synthetic fragrance, parabens, and sulfates, and pH-balanced at 5.0 to keep your barrier calm and healthy.
If your skin is particularly reactive, start every other night for the first two weeks, then build to twice daily as your skin adjusts. Most sensitive skin customers find they're using it morning and evening within a few weeks.